Bank Holiday on Monday 7th of May


Hello PPHers,

A little heads up that on Monday, May 7th, 2018, our offices will be closed as it is Early May Bank Holiday in the UK.

Our Payments Team and Customer Support Team will be taking a break and as such payment processing and support may take a little longer than normal.
We will be back to work on Tuesday, May 8th.

Enjoy the weekend everyone,
Team PPH

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    What is the GDPR Compliance of PPH as I cannot find a single word or a sentence about this platform committing to the new EU rules and regulations.

    It is 100% visible that the platform is pushing to run algorithms/codes and install them while users are using the PPH platform and no one is talking about this issue as well.

    Also, please explain in detail the location/IP address data your website collects about the whereabouts of the users and the way this data is represented to third parties.

    Your T&C was last updated in 2016 so it is clearly the time to stay open and transparent to your users. Avoiding this conversation can trigger a massive wave of complains to the ICO under the new law.

    Looking forward to hearing from regarding the addressed above
    issues as soon as possible.


    07th May 2018

    PS Also, my full name and e-mail address is required to fill this form and I would also like
    to know why, where and till when this personal information will be stored on your servers
    and for what reason too. I am also copying this letter for a time-frame proof purposes.

    • Natalie

      Please allow me to reply.
      We are committed to protect your personal data and we want you to understand the choices and control you have over your information. On the 21st May we’re announcing some changes to our policies including our Privacy Policy and T&Cs. These changes will take effect for existing users of our services on 25 May 2018. Here are some of the highlights of what will change:
      GDPR: On 25th May 2018, the European data protection law known as the General Data Protection Regulation (GDPR) takes effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals. We’re updating our Privacy Policy and systems to take into account the new requirements of the GDPR.
      Transparency: We’ll provide additional details about the information we collect and how we use that information. We’ll also explain your choices and the control you have over your information.
      Functionality: We may provide you with the ability to access and request correction or deletion of your personal information.
      By continuing to use our services on or after 25 May 2018, you’ll be asked to acknowledge our updated Privacy Policy and agree to the updated T&Cs. If you would like to request other information you can do so by contacting us at

  • kaito

    Damn it


    Hi Natalie,

    And thanks for your reply.

    I am pretty well aware of all the new regulations and implementation of the GDPR regulations
    and the sanctions regarding this matter. I was a part of the Intellectual and Copyrights of Visial
    Imagery committee for the EU as a consultant in the past.

    Copy/pasting the general info about GDPR is not enough and certainly not transparent
    as we can all get the same info from the ICO’s website (Information Commissioner’s Office)

    As I can also see the rest of my questions were not addressed at all and I believe you
    should do this in the best transparent way possible and clear to all of us – the members
    of this community that deserves to have the answers.

    Announcing the new T&C on 25th of May is a good thing to have but it will place all of us on
    a post-factum base which again will definitely have a serious impact on the PPH’s community.

    About what you said in your reply and I quote here – “Functionality: We may provide you with the ability to access and request correction or deletion of your personal information.”

    Just a quick advise here – if you “may” provide “correction or deletion” is in a collision with the GDPR regulation. I just triple checked it. Every business that collects data will need to assure and provide a proof of all the info on collecting, storing, deleting and selling info to third parties as well. The option is obligatory and failure to meet the above can result a fine up to 20M Euro which I am sure you are aware of already.


  • rajubarua

    For the love of life…I am like advertising…job.


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