An Update on Money Withdrawal Delays

   

Dear PPHers,

We would like to apologise to those who have been affected by the payment processing delays.

Due to a technical issue with our banking partner, some of you might be experiencing issues with receiving funds into your bank account. We would like to assure you that it is a temporary delay and we’re doing everything we can to resolve it as soon as possible.

Please bear with us while we’re fixing this and we’ll update you on the progress shortly.

Update (Dec 13th): We’re pleased to inform you that all payment issues have been resolved now. We apologise for any inconvenience caused.

Thank you,
The PPH Payments Team

8 Comments

  • shamain

    hello pph,

    why is now its always take three days (min) to transfer funds from escrow to pph account after buyer accepts an invoice. ?.

    Shamain

  • Kath Gooch

    Unfortunately – this is now causing issues with cashflow – and just before Christmas too 🙁

  • saiyan designs

    My account has been deactivated bcz of unknown and secret reason with all the money i had earned in 5 months lost …. great service … will never use this site

  • Kelly

    Hi Saiyan,

    Many thanks for your message.

    I’m sorry to read that. Can you please email us at support@peopleperhour.com and someone will email you back about this?

    Thank you.

  • Kelly

    Hi Shamain,

    Many thanks for your message.

    I’m sorry about that. This is due to the delays outlined within this post.

    Thank you for your patience and sorry for the inconvenience.

  • Kelly

    Hi Kath,

    I’m sorry about that. Thank you for your patience and sorry for the inconvenience.

  • Soubhik

    Money stuck in withdrawal since 12th. Each day get an update that the payments team will get back.

  • Kelly

    Hi Soubhik,

    I’m sorry about that. Please email us at support@peopleperhour.com for assistance.

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