Announcing: PeoplePerHour’s Crowd Experts!

   

Here at PPH we are dedicated to making sure that we can offer the best service to our community. We do this by making sure that our website is always up and running, and that you have the right advice as and when you need it.

One way that we do this is with our customer support team. Our ninjas are on hand to offer helpful advice, tips and support just when you need it. No matter the problem.

The exciting news is that our team is growing and we have just invited a group of talented, dependable freelancers to join our team to become PeoplePerHour’s Crowd Experts, and we cannot wait to get this out there into the freelance community!

What is a Crowd Expert?

A PPH Crowd Expert is a freelancer who not only uses the site themselves, but also can offer dedicated support and advice to those who need it. They are hand-picked by us here at PPH and invited to join our customer support team.

What do they do?

The idea behind the Crowd Expert is that they are there to help, support and guide the PPH community, regardless of their own expertise and business area. It is their role to engage with community members, provide flexible and timely responses to issues and always deliver 5 star support to anyone who needs it.

How are they selected?

Crowd Experts are selected down to their community feedback. This not only comes from their interactions on forums and within the community but also their own profile and within the PPH platform too.

How to boost your own feedback and profile

Like the idea of potentially becoming a Crowd Expert, but not sure that you have the right feedback at the moment? The best way to improve this is to take some steps to improving your own standing, feedback and profile.

This is relatively easy to do. First of all you need to make sure that you are visible within the community. That you are on hand to offer advice to any questions that may pop up and give accurate answers.

You also need to make sure that your own profile is looking good too. After all, we want to see that you know what it takes to be a great freelancer.

Once you have this in place, then you may find that you become one of the chosen few. Those who are there to guide other freelancers through the PPH portal.

It won’t be long before we are looking out for future Crowd Experts, so if you think that you have what it takes then the time has come to prove it!

In the meantime, our Crowd Expert scheme starts this Monday 31st July, so please join us in giving our appointed freelancers a warm welcome into their new role!

30 Comments

  • MD Golam Muztaba

    Sound good!

  • Allan Gildea

    Excellent, thank you. I’ve only joined PPH within the last week or so and thanks to the support I’ve been given I’ve already
    got two jobs under my belt and reached Cert4. What has been helpful is the wide support base of peers and experts who have helped give a good steer, as well as helpful guidelines emailed to me from the PPH team.

    I look forward to seeing this develop and perhaps participate at some point in the future.

    Thanks.

  • April Caberg

    So the freelancers doing this are being paid the appropriate rate for their time supporting the platform, right? There was no mention of this in the explanation.

  • Muhammad

    Good Project

  • Sean Jon B

    So Crowd Experts are available, proficient, and trustworthy all at once. Sounds good to me too!

  • Alexander

    Oh! Nice!
    Wait, what is a reason for to be Crowd Expert?

  • Allan Grijaldo

    Awesome!

  • sriram

    Fantastic! I want to be one of your freelance crowd expert? Please guide me

  • Agile Cyber Solutions

    Great Initiative, can you tell me the benefits of being a Crowd Expert and also publish the initial list of Experts

  • Shobhit

    Sound Good

  • Sandrine

    Be careful at the apostrophe (ninja’s) 🙂
    Sorry, I can’t help it.

  • Sabrina

    Hasn’t this already been in place for years? Many already have Crowd Expert badges and have done for years. Do you just mean you’re inviting more people to become Crowd Experts?

  • Bhavin Joshi

    I still don’t understand when you say ‘Community’. Do you mean PPH community?

  • Rosarito

    Count me in. 🙂

  • EWSI Services

    Can i become a Crowd expert i have an experience of more than 4 years in the IT field.

    Cheers

  • sabeel khan

    sir my account is not open in peopleperhour

  • Geoffrey Alexander

    Interesting, curious.
    Mismatched my expectation, I assumed People Per Hour were now offering experts in “Crowd Funding” (surely a niche worth developing).
    I can but concur with Alexander, “Wait, what is a reason for to be Crowd Expert?”
    Does it pay well?
    The title “Crowd Expert” brings up visions of uniformed marshals who herd the crowd and prevent people wandering off.

  • Gemma Rowlands

    Congratulations to all those who have been chosen! I would personally love to be involved in the future. I don’t post on the forums at present, however I do have a huge amount of experience on PPH and have been in pretty much every situation possible with jobs and clients, so would love to share my experience with others if possible!

  • sophie laws

    Is there a financial reward for this?

  • Dipanwita Samanta

    I am a freelancer and I have given my clients continuous support till the end of the project and also extended support. How do I involve with this?

  • Ryan Collingwood

    Hello, I would love to be considered for this, as someone with a good set of reviews plus I have been using this since 2008 I would like the opportunity to help, I have a great understanding of the pph platform and love it!. Thanks

  • HKCheema

    Congratulations

  • Antonia vasile

    I believe it is a volunteer task. Not a job but a task to help the community.

  • Mel

    Are these Crowd Experts being paid a wage?

  • Rahim uddin majumdar

    thanks

  • Jamie Tidman

    A crowd expert just answered my support email, and it’s the first I heard you’re doing this. Are they bound by NDAs? Are they under contract? How do you ensure they comply with data protection? My support request was ironically to notify you of a privacy breach in your site.

    Community experts offering support in a public forum is fine but a lot of personally identifiable information is shared via email support. How do you protect this?

  • MAMTAJUR RAHMAN

    I am a freelancer and I have given my clients continuous support till the end of the project and also extended support. How do I involve with this?

  • Prabaharan

    Looking forward release

    Waiting to see Questions!

    Will do as best i can

    Thanks
    Prabu

  • Kelly

    Hi Jamie,

    Many thanks for your message. Our crowd experts are under NDA’s and please see this public article about data protection: https://www.peopleperhour.com/static/privacy-policy

    I hope this helps! Please let me know if I can help you with anything else 🙂

  • Anthony Tornambe

    Awesome blogpost. Thanks for share!

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