Here at PPH we are dedicated to making sure that we can offer the best service to our community. We do this by making sure that our website is always up and running, and that you have the right advice as and when you need it.
One way that we do this is with our customer support team. Our ninjas are on hand to offer helpful advice, tips and support just when you need it. No matter the problem.
The exciting news is that our team is growing and we have just invited a group of talented, dependable freelancers to join our team to become PeoplePerHour’s Crowd Experts, and we cannot wait to get this out there into the freelance community!
What is a Crowd Expert?
A PPH Crowd Expert is a freelancer who not only uses the site themselves, but also can offer dedicated support and advice to those who need it. They are hand-picked by us here at PPH and invited to join our customer support team.
What do they do?
The idea behind the Crowd Expert is that they are there to help, support and guide the PPH community, regardless of their own expertise and business area. It is their role to engage with community members, provide flexible and timely responses to issues and always deliver 5 star support to anyone who needs it.
How are they selected?
Crowd Experts are selected down to their community feedback. This not only comes from their interactions on forums and within the community but also their own profile and within the PPH platform too.
How to boost your own feedback and profile
Like the idea of potentially becoming a Crowd Expert, but not sure that you have the right feedback at the moment? The best way to improve this is to take some steps to improving your own standing, feedback and profile.
This is relatively easy to do. First of all you need to make sure that you are visible within the community. That you are on hand to offer advice to any questions that may pop up and give accurate answers.
You also need to make sure that your own profile is looking good too. After all, we want to see that you know what it takes to be a great freelancer.
Once you have this in place, then you may find that you become one of the chosen few. Those who are there to guide other freelancers through the PPH portal.
It won’t be long before we are looking out for future Crowd Experts, so if you think that you have what it takes then the time has come to prove it!
In the meantime, our Crowd Expert scheme starts this Monday 31st July, so please join us in giving our appointed freelancers a warm welcome into their new role!